saved_text
HOME page
Welcome to Market Mentor Online!
- Market Mentor Online is a Managed Business Service with leading-edge technology, a professional staff of telemarketing operators and 40+ years business experience to help our clients;
1. Select and retain the best sales, service and management people
2. Prospect for sales leads and opportunities
3. Manage the sales, marketing, hiring and customer relationship management processes
Description of Services
Databases: We can work with your database or provide one for you
Marketing Letters: We can work with your sales & marketing letters/email or with our deocument library
Telemarketing: We can provide you with experienced telemarketing professionals, or if you have your own telemarketing staff, they can use our service to increase their producivity by 20-50%
Lead Notification: We will notify you immediatelty of sales leads for prompt follow up
Sales Rep Feedback: With timely feedback from your reps, we can help manage lead follow up by your sales reps
Management Reports: We provide you with regular summarized and detailed management reports of the number of calls, leads, sales forecasts and activities perfomed by our people and yours
Lead Follow up & Response Reports: We provide you with a regular summarized and detailed lead followup status report so you can tell who is following up on your leads in a timely basis
Prospect Management: If the sales lead doesn’t turn into a sale, we can resume responsibility for follow up with prospects to build relationships that lead to future sales opportunities
Customer Care and Retention: We can make sure that every new and existing customer is contacted on a regular basis to show your appreciation, sell more products and services and protect your valuable customers from competition
Sales Force Automation: If you don’t use a Sales Automation or contact management -CRM program or if you are not happy with what you have, your sales people can use the same program we use
Customer Relationship Management: Automated sales and marketing campaign, drip-marketing and customer care
TeleMagicOnline Hosted Services
Benefits of Market Mentor Online Managed Services:
1. Nothing to buy; no one to hire
2. Investment and commitment are kept to a minimum. Monthly with a 30 day cancellation option
3. Use of our sales automation and customer relationship management software (optional)
4. Sales people spend more time calling on real prospects and less time cold-calling on the wrong people
5. Consistent, professional, relationship-marketing sales and marketing approach and reliable follow up
6. Regular management reports to keep you informed about what is going on with your sales team
7. A professional image with your prospects and customers to ensure top-of-mind awareness
Call 800.875.7599 for a FREE consultation or demo.
1. Discover Current Sales Opportunities. –
Success in discovering who’s buying now, is determined by the quantity, quality, frequency and timing of our sales calls.
Level 1 Sales Leads: Suspects who have a need but don’t realize it.
Sales Blitz: If you’ve ever participated in a “sales blitz”, then you know its positive impact on generating new prospects as well as a renewed enthusiasm among your sales people. You also know how much hard work and time it takes to pull off a successful sales blitz. Our Market Mentor Online Sales Blitz program is an ongoing daily, weekly, and monthly sales blitz designed to keep each of your sales rep’s pipeline full of potential sales opportunities throughout the year. We provide the database and telemarketing to arm your sales reps with the business intelligence they need to make more effective and productive sales calls based on accurate and up-to-date information. This also ensures that your reps are in accounts before your competition and are informed about competitive deals going on now.
2. Develop Future Sales Opportunities
Relationships are the key to “developing” future leads with the 90% who are not ready to buy now. color>
Relationship Management: Successful lead generation projects depend the quality of the your database, the experience and effectiveness of the telemarketing group making the calls, and the timing of the calls. Traditional telemarketing companies are only effective with the 10% of people who are in the market now, assuming that the timing of their call is perfect. After we’ve found the 10% who are interested now, we use our Market Mentor Automated Marketing Program to followed up with personal letters, personal email, and individual phone calls on your behalf to ensure that you remain “on their minds” without “getting on their nerves” until they’re ready to buy . . . and call you!
A. Market Mentor Process
1. Telemarketing calls to confirm/update contact info
2. Executive letter(s) to introduce and request appointment.
3. Appointment call to set appointments with decision-maker
B. Feedback from sales reps after the sales call
1. New Sale: Assign to “New Customer” sales track
2. Prospect: Assign to “Prospect” sales track
3. No prospect: Suspend until contact status changes
C. Management Reports
1. Lead notification (individual sales leads)
2. Lead generation report (all leads and activities)
3. Lead follow up report (account and rep)
4. Sales forecast (account, rep, projected $$, probability)
Ways we can help:
• Discover current sales leads with our telemarketing service
• Develop future sales leads with our customer relationship management service
• Protect customers from competition with our customer care service
• Hire high-performance sales people with our employee assessment service
Here’s how
Round One – The quickest way to find out who’s buying is to call and ask them. At 20 calls per hour, it will take approximately 250 hours to make one call to each business. If we are able to contact one-third (1,650) on the first call, it would seem reasonable to expect that we could find 10%-20% (165-330) of this year’s 1,000 buyers. It would also seem reasonable to expect that a reasonably capable sales force, with a good product line could close 10-20% (16-65) sales, which, at $20,000 per sale could generate $300,000 to $1.3 million.
Round Two – A second round of calling to the remaining 70% that we weren’t able to contact in round one, would take 30% less time because we’ve narrowed the field by 30% from 5,000 to 3,500 in round one. Round two should take only 175 hours to call the remaining 3,500 once. ately $6,000 to find another 1/3 (1,650) , but the results per call should be greater than because 2/3’s of the remaining buyers are all in a 1/3 smaller pool (database).
Round Three – (90 days) A third round of calling to the remaining 1/3 (1,650) will cost 1/3 less than round one but should still achieve similar, if not greater results because the pool is much smaller by this time.
The typical cost for a current database of 5,000 records is about $.10-$.15 per record, or between $500-$800. What would a database of the 20% who plan buy this year, be worth to you?
Check out our Sales Blitz package here
Before we started Market Mentor Online, we used to sell TeleMagic, SalesLogix and Market Mentor, our CRM add-on program for Act, GoldMine, SalesLogix and TeleMagic, so we have a long history in the CRM business.